Suche
Frequently asked questions
01: Does sync•gw support native language support?
uses gettext based translations - each message used by server can be translated to any language you want. We recommend using one of many translation tools available (e.g. KBabel, GTranslator or POEdit) to create new translation files. For more information please check out help in administrator interface.
uses gettext based translations - each message used by server can be translated to any language you want. We recommend using one of many translation tools available (e.g. KBabel, GTranslator or POEdit) to create new translation files. For more information please check out help in administrator interface.03: How can I perform testing with sync•gw?
Step 01
Install Professional Edition on your web server
Step 02
Open administrator interface
Step 03
Select Explore internal data
Step 04
Select from drop down menu (right side) data store Trace
Step 05
Select trace from upper list and hit on button View
. Trace content will be shown in bottom window.
Step 06
The header shows trace recording information (trace recording time, client information and authentication method used); then the data packages exchanged where show (preceeded by a "+" sign). If server creates any log messages for this session, the messages are show as well 
(e.g. the message with id 8034).
Step 07
Click on the "+" button in front of the dat received to open the data detail window; in the box below the full XML message
is shown. To close details please click on the "-" button.
Install Professional Edition on your web server
Step 02
Open administrator interface
Step 03
Select Explore internal data
Step 04
Select from drop down menu (right side) data store Trace
Step 05
Select trace from upper list and hit on button View
Step 06
The header shows trace recording information (trace recording time, client information and authentication method used); then the data packages exchanged where show (preceeded by a "+" sign). If
server creates any log messages for this session, the messages are show as wellStep 07
Click on the "+" button in front of the dat received to open the data detail window; in the box below the full XML message
04: Are there any client limitations?
04-2: I've attached a picture to my contact on server. Why does it not synchronize to client device?
All images are stored in common PNG graphic format in . As soon as you connect your client device to and this device is capable of receiving or sending images, the image is converted to the supported graphic format and then send (the information about the supported graphics formats are exchanged during synchronization initialization).
If devices provide information it is capable of supporting pictures, but does not send which graphic formats it supports, assumes as default the JPEG graphic format. This may lead to situations where client device receives information they may not support.
. As soon as you connect your client device to and this device is capable of receiving or sending images, the image is converted to the supported graphic format and then send (the information about the supported graphics formats are exchanged during synchronization initialization).If devices provide information it is capable of supporting pictures, but does not send which graphic formats it supports,
assumes as default the JPEG graphic format. This may lead to situations where client device receives information they may not support.05: How do I have to configure my device for synchronizing?
Please apologize, we're not able to provide documentation on how to configure all devices. Please use our Nokia S40
If you still have problems, please let us know and we'll check, if we can provide additional documentation.
Step 01
Select Settings
Step 02
Select Configuration
Step 03
Select Personal Configuration Settings
Step 04
Select Add
Step 05
Select Synchronization
Step 06
Select Account name
Enter into
Enter into
Enter into
Enter into
Step 07
Select Contact database
Step 08
Change Database address
to "Contact"
Step 09
Go back
Step 10
Select
Step 11
Hit on
Step 12
Click on Synchronize all
Step 13
Start synchronization by clicking on Yes
or Nokia S60Select Settings
Step 02
Select Configuration
Step 03
Select Personal Configuration Settings
Step 04
Select Add
Step 05
Select Synchronization
Step 06
Select Account name
Enter into
Account name field any name you want (we use syncgw)Enter into
Server address field the URL to your server (http://[hostname]/sync.php)Enter into
User name field your usernameEnter into
Password field your passwordStep 07
Select Contact database
Step 08
Change Database address
Step 09
Go back
Step 10
Select
"Options" and then ActivateStep 11
Hit on
"Select" button; go back and select ContactStep 12
Click on Synchronize all
Step 13
Start synchronization by clicking on Yes
Step 01
Click on button Menu
Step 02
Select Connectivity
Step 03
Select Sync
Step 04
Select Options
Step 05
Select New sync profile
Step 06
Select Start
Step 07
Enter
Step 08
Select
Step 09
Mark
Step 10
Enter
Step 11
Select
Step 12
Enter URL to your server (
Step 13
Leave field empty and click on Next
Step 14
Enter your
Step 15
Enter your
Step 16
Select Yes
Step 17
Go back and select Contact
Step 18
Go back and select Options
Step 19
Select
Step 20
Select profile previously created and click on Select
description as starting point. These documentation may help you in figuring out how to configure your device.Click on button Menu
Step 02
Select Connectivity
Step 03
Select Sync
Step 04
Select Options
Step 05
Select New sync profile
Step 06
Select Start
Step 07
Enter
Profile name (e.g. "syncgw") and select NextStep 08
Select
1.2 and click on NextStep 09
Mark
Contact and click on NextStep 10
Enter
Contact and click on NextStep 11
Select
Internet and click on NextStep 12
Enter URL to your server (
http://[hostname]/sync.php) and click on NextStep 13
Leave field empty and click on Next
Step 14
Enter your
user id and click on NextStep 15
Enter your
password and click on NextStep 16
Select Yes
Step 17
Go back and select Contact
Step 18
Go back and select Options
Step 19
Select
Synchronization, then Start and click on SelectStep 20
Select profile previously created and click on Select
If you still have problems, please let us know and we'll check, if we can provide additional documentation.
06: What does the client synchronization options mean?
The following configurations options are only available on selected devices.
- Both directions (alert code 200)
server and client device exchange all modified records. All configuration options applies.
- Both directions from scratch (alert code 201)
server and client device exchange all records. All configuration options applies.
- Modified records to server only (alert code 202)
Client device sends all modified data records to server. does not send any record to client device (whether there are deleted, modified or new records available or not).
- All records to server only (alert code 203)
Client sends all available data records to server. does not send any record to client device (whether there are deleted, modified or new records available or not).
- Modified records to device only (alert code 204)
sends all modified data records to client. Client does not send any record to server (whether there are deleted, modified or new records available or not).
- All records to device only (alert code 205)
sends all available data records to client device. Client does not send any record to server (whether there are deleted, modified or new records on device available or not).
08: Which client data store names spelling does sync•gw support? server accepts many forms of data store name spelling. For data store name "./Notes", also accepts "./notes", "Notes" and any mix of upper and lower characters (e.g. "nOteS"). This is the same for any other data store name.
server accepts many forms of data store name spelling. For data store name "./Notes", also accepts "./notes", "Notes" and any mix of upper and lower characters (e.g. "nOteS"). This is the same for any other data store name. Do you need additional help? Please visit our Forum!